Laboratory Quality Management and Accreditation ISO 15189 Standards

 

Program Duration: 3 days

Online Live interactive Training

 

About Program

This three-day interactive webinar consists of topics that are essential for quality management of medical laboratory, they are based on ISO 15189 standard, to guide the lab personnel interested in quality management, to get the knowledge and competence to the extent that they lead their lab to accreditation by ISO 15189.

 

Program outlines

• The importance of a quality management system
• Patient safety, lab diagnostic errors
• International standards for medical labs- A focus on ISO 15189 development
• The stepwise plan in implementing the “Quality Management System ‎Model” required for ISO 15189 ‎accreditation; including:
• Facility and safety, “Biosafety Manual”
• A “Quality Manual”
• Employee competency, ‎ building a “Just Culture”
• A preventive maintenance program, equipment officer, writing SOPs
• An inventory control program, the “Stock Card” template
• Process management; sample management, quality control, quality indicators
• Information management
• Document control, a “Master SOP”
• Customer focus
• Assessment, quality officer, EQA, ‎internal and external audit
• Nonconforming Event Management, quality monitoring tools, complaints, root cause analysis, potential emergencies –
• Continuous process Improvement, ‎ failure mode and effect analyses “FMEA”‎, corrective action, preventive action, Lean and Six Sigma

 

Program Includes:

• Program PPT and Educational Material
• Lab Quality and Management Templates and Forms of ISO15189
• Certificate of Professional Development by CPD, UK
• 12 CPD /CME Hours