Certified Leadership Professional - Leading with Emotional Intelligence

Leading with Emotional Intelligence 
Program Date: 11-12-13 February 2026

This program is designed for experienced leaders who are ready to reset, recalibrate, and lead with greater clarity, influence, and emotional intelligence in complex business environments.

Rather than focusing on theory alone, the program integrates business acumen, emotionally intelligent leadership, and practical application enabling leaders to communicate with authenticity, navigate challenges with confidence, and build stronger, trust-based relationships across the organization.

This is a developmental, future-focused program that strengthens leadership effectiveness at both the human and operational levels.

Module 1: Emotional Intelligence for Leaders

Strengthen leaders’ ability to understand and manage themselves and others using emotional intelligence and brain-based strategies to lead with empathy, clarity, and impact.

Core Components:

  1. Self-Awareness & Self-Management
  • Understanding the brain science behind emotional reactions and leadership behaviour
  • Increasing awareness of personal impact, blind spots, and strengths
  • Practical strategies for emotional regulation under pressure
  • Managing stress, focus, and strong emotions in demanding leadership contexts
  1. Social Awareness & Relationship Management

Inspiring performance through authenticity and trust

  • Aligning personal values with leadership role and organizational purpose
  • Leading with empathy through deep listening and perspective-taking
  • Building authentic relationships that drive engagement and performance
  1. Mindset Shift & Integration
  • Recognizing and shifting limiting leadership beliefs
  • Reframing challenges as opportunities for learning and growth
  • Integrating emotional intelligence into daily leadership practice
  • Creating a personal leadership action plan

Module 2: Change Management Leadership

Equip leaders to navigate organizational change effectively, manage emotional responses, and inspire engagement throughout the change journey.

Core Components:

  • Understanding change dynamics at both individual and organizational levels
  • Exploring the emotional journey of change for leaders and teams
  • Leading change strategically using proven change leadership frameworks
  • Identifying resistance early and building readiness, alignment, and commitment

Module 3: Resilient Leadership

Build leaders’ and teams’ capacity to adapt, sustain performance, and thrive under pressure.

Core Components:

  • Understanding the link between resilience, performance, innovation, and culture
  • Practical tools for adaptability, energy management, and psychological safety
  • Strengthening team and organizational resilience
  • Developing a focused action plan to sustain resilient leadership practices

Module 4: Leading in a Matrix Structure – Personal & Team Effectiveness

Equip leaders to build high-performing teams, foster trust, and communicate effectively within complex, matrixed organizations.

  1. Leadership Competencies & Personal Effectiveness
  • Clarifying leadership strengths, purpose, and impact
  • Developing leadership capability through experience, collaboration, and learning
  1. Leading High-Performing Teams with Emotional Intelligence
  • Clarifying roles, boundaries, and accountability in matrix environments
  • Understanding team contribution and value alignment
  • Strengthening collaboration and shared responsibility
  • Providing support, guidance, and coaching to enable performance
  1. Trust, Communication & Problem-Solving
  • Building trust and psychological safety through constructive feedback
  • Prioritizing effectively and communicating with clarity in complex systems
  • Applying structured approaches to problem-solving and decision-making
  • Program PPT and Educational Material
  • Action Plan , exercise and case Studies
  • Certificate By The London Excellence Academy
  • 10 CPD /CME Hours

• Healthcare leaders and managers
• Department heads, supervisors, and team leaders
• Quality, patient-safety, and risk-management professionals
• Physicians, nurses, and allied-health professionals in leadership roles
• HR, training, and organizational-development professionals
• Project and program managers in healthcare settings
• Emerging leaders preparing for higher management responsibilities
• Professionals seeking a recognized leadership certification to advance their career

In collaboration with

Leadership Course