Key Performance Indicators in Healthcare KPI

Training Methods: Online Live Interactive Training

About Program:

At the end of this training workshop, participants will be able to:

  • Understand the major principles of key performance indicators (KPIs)
  • Differentiate between different types of KPIs
  • Apply best practice techniques to KPI selection based on context
  • Demonstrate documenting KPIs & KRIs in a standardized template
  • Learn why, when, and how to use benchmarking and target
  • Understand data collection, documentation, validation, and analysis
  • Enhance the use of data effectively using “data visualization”
  • Utilize balanced scorecard and dashboard in KPI illustration scorecard


Program Outlines

  • Performance Improvement
  • Key Performance Indicators (KPIs)
  • Key Risk Indicators (KRIs).
  • KPIs Importance and Typology
  • Contextual KPI Selection & Inclusion
  • Benchmarking & targets in KPIs & KRIs
  • KPIs Alignment with Strategic Priority
  • Standardized KPI Documentation
  • Data Gathering for KPI
  • Validation & Analysis of KPI Data
  • Dashboards & Balanced-scorecard
  • Data Visualization

Program Includes

  • Program PPT and Educational Material
  • KPI Worksheets and Forms
  • Certificate of Professional Development by CPD, UK
  • 10 CPD /CME Hours

This course is approved by National Association for Healthcare Quality for 8 CPHQ CE Hours. 

Key Performance Indicators in Healthcare KPI Course
Program Date: 29-30 June 2024