Key Performance Indicators in Healthcare KPI

Online Live Interactive Training
Program Date: 15-16 May 2026
Program Duration: 2 Days

This interactive workshop is designed to equip healthcare professionals with the tools and knowledge to drive real impact by transforming raw data into actionable insights that measure and improve outcomes across your organization.

  • At the end of this training workshop, participants will be able to:
    • Understand the major principles of key performance indicators (KPIs)
    • Differentiate between different types of KPIs
    • Apply best practice techniques to KPI selection based on context
    • Demonstrate documenting KPIs & KRIs in a standardized template
    • Learn why, when, and how to use benchmarking and target
    • Understand data collection, documentation, validation, and analysis
    • Enhance the use of data effectively using “data visualization”
    • Utilize balanced scorecard and dashboard in KPI illustration scorecard
  • Performance Improvement
  • Key Performance Indicators (KPIs)
  • Key Risk Indicators (KRIs).
  • KPIs Importance and Typology
  • Contextual KPI Selection & Inclusion
  • Benchmarking & targets in KPIs & KRIs
  • KPIs Alignment with Strategic Priority
  • Standardized KPI Documentation
  • Data Gathering for KPI
  • Validation & Analysis of KPI Data
  • Dashboards & Balanced-scorecard
  • Data Visualization
  • Program PPT and Educational Material
  • KPI Worksheets and Forms
  • Certificate of Professional Development by CPD, UK
  • 10 CPD /CME Hours

This program is designed for healthcare professionals responsible for measuring, monitoring, improving, and reporting organizational performance through KPIs, dashboards, and data analysis. The course covers KPI development, benchmarking, balanced scorecards, performance improvement, and data visualization, making it valuable for:

  • Healthcare Quality Professionals
  • Hospital Directors and Administrators
  • Department Heads and Managers
  • Performance Improvement Specialists
  • Strategic Planning Professionals
  • Healthcare Executives and Leaders
  • Quality and Accreditation Teams
  • Risk Management Professionals
  • Patient Safety Officers
  • Health Information Management Professionals
  • Data Analysts and Business Intelligence Staff
  • Healthcare Project Managers
  • Clinical Governance Teams
  • Nursing Leaders and Supervisors
  • Healthcare Consultants
  • Medical Directors and Clinical Managers

Particularly Beneficial For

    • Organizations implementing performance measurement systems
    • Healthcare facilities preparing for accreditation surveys
    • Leaders responsible for strategic objectives and outcomes
    • Professionals managing dashboards, scorecards, and quality indicators
    • Teams seeking to improve operational efficiency and patient outcomes through data-driven decision-making

This course is approved by National Association for Healthcare Quality for 8 CPHQ CE Hours. 

Key Performance Indicators in Healthcare KPI Course