This program is designed to help healthcare professionals understand the relationship between data, information, and quality improvement, and to develop practical skills in data collection, analysis, interpretation, and performance-based decision making.

• Introduction to Descriptive & Inferential Statistics.
• Measure Selection.
• Developing Key Performance Indicators.
• Data Collection & Validation.
• Graphical Presentation of Data.
• Data analysis and display using storytelling techniques.
• Measurement Reporting.
• Data Driven Performance Improvement.

• Program PPT and Educational Material
• Worksheets and Forms
• Certificate of Professional Development by CPD, UK
• 10 CPD /CME Hours

• Quality managers and quality-assurance professionals in healthcare

• Patient safety officers and risk managers

• Healthcare administrators and executives

• Clinical staff involved in quality-improvement initiatives (nurses, physicians)

• Accreditation and compliance coordinators

• Data analysts, health-information professionals, and performance-improvement specialists

• Anyone preparing to take the CPHQ certification exam or aiming to take a leadership role in healthcare quality