Description
Training Methods: Online Live Interactive Training
About Program:
At the end of this training workshop, participants will be able to:
- Understand the major principles of key performance indicators (KPIs)
- Differentiate between different types of KPIs
- Apply best practice techniques to KPI selection based on context
- Demonstrate documenting KPIs & KRIs in a standardized template
- Learn why, when, and how to use benchmarking and target
- Understand data collection, documentation, validation, and analysis
- Enhance the use of data effectively using “data visualization”
- Utilize balanced scorecard and dashboard in KPI illustration scorecard
Program Outlines
- Performance Improvement
- Key Performance Indicators (KPIs)
- Key Risk Indicators (KRIs).
- KPIs Importance and Typology
- Contextual KPI Selection & Inclusion
- Benchmarking & targets in KPIs & KRIs
- KPIs Alignment with Strategic Priority
- Standardized KPI Documentation
- Data Gathering for KPI
- Validation & Analysis of KPI Data
- Dashboards & Balanced-scorecard
- Data Visualization
Program Includes
- Program PPT and Educational Material
- KPI Worksheets and Forms
- Certificate of Professional Development by CPD, UK
- 10 CPD /CME Hours
