Performance Improvement Methodologies in Healthcare

Program Objectives

This course is designed to highlight the importance of performance improvement in healthcare, and to improve the conceptual and practical skills of healthcare professionals in decision-making based on quality methodologies at all organizational levels.

Program Outlines

This Program will cover the following main Five Chapters:

  • Chapter 1: Introduction to Performance Improvement
  • Chapter 2: QPI Models (PDCA, HFMEA, RCA2, RCI, Lean, 6 Sigma)
  • Chapter 3: Building Hospital-wide QPI System
  • Chapter 4: Choosing Between Various QPI Methodologies
  • Chapter 5: Performance Measures and Benchmarking

This Course is approved by National Association for Healthcare Quality NAHQ for 7 CPHQ CE Hours

Performance Improvement Methodologies in Healthcare

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